ERROR CODE GUIDE

Samsung Washer SC Error Code

Seeing SC (sometimes displayed as 5C or 5E) on your Samsung washer? Here’s the straight explanation.

WHAT IT MEANS

What SC Actually Means

SC, 5C, and 5E all indicate the same thing on Samsung washers: a drainage problem. The washer has detected that the drain cycle is taking too long, usually because water isn’t leaving the tub as fast as it should.

COMMON CAUSES

The Most Common Causes

A clogged drain pump filter. Samsung recommends cleaning this monthly or every 40 loads — it’s the single most common cause of this code.

A kinked or blocked drain hose. Worth checking any time this code appears.

Small objects caught in the pump. Coins, hair clips, and similar items are frequent culprits.

A failing drain pump. If the pump hums but doesn’t spin, it likely needs replacement.

TRY THIS FIRST

What to Try First

Locate the pump filter access panel on the bottom front of the washer, place a towel down, and check the filter for debris — this resolves a large share of SC codes on its own. If the tub still has water in it, you’ll need to drain it manually through the small drain tube before removing the filter cap.

WHEN TO CALL

When It’s Time to Call a Professional

If the filter is clean and the hose is clear but SC keeps returning, the pump motor or pressure switch may have failed electrically — that’s a diagnosis best left to a technician with the right testing equipment.

FAQ

Frequently Asked Questions

Why does my Samsung washer show SC instead of 5C?

Different models and firmware versions display this drainage error slightly differently, but SC, 5C, and 5E all mean the same underlying issue.

How often should I clean the pump filter to avoid this?

Samsung recommends monthly cleaning or every 40 loads — a habit worth keeping given how often this code shows up otherwise.

SC Code Won’t Clear? Call (325) 331-5999 Now